John Crooks

John Crooks JP MAIE (Melb) MBIE AFDA FDA (NSW)

Managing Director

John Crooks is a second generation funeral director. With 23 years experience, John understands all facets of the funeral industry. A Board member of the Australian Institute of Embalming and a member of the British Institute of Embalmers, the Australian Funeral Directors Association and the Funeral Directors Association (NSW), John ensures that R J Sidney Craig is at the forefront of industry best practice and professionalism. A qualified embalmer since 1991, John holds the latest qualifications in embalming (Certificate IV).

 

John is also a current member of an international disaster identification team which is deployed on assignment. He is also a leading expert from which the media seek advice.

Belinda Crooks

Belinda Crooks

Director

Co-owner of R J Sidney Craig Funeral Directors, Belinda Crooks is head of R J Sidney Craig’s women’s division. From a young age, Belinda understood the grief faced by families and the compassion they require after losing a loved one as her father managed the Goulburn City Council Cemetery for many years. Belinda understands that many women are more comfortable talking about funeral arrangements with other women and ensures that the R J Sidney Craig women’s division provides thoughtful and professional funeral service.

 

At the helm of an Australian-owned family business with her business partner John Crooks, Belinda says that R J Sidney Craig treats clients as if they were their own family members needing support and understanding at a time of need.

 

Belinda’s other responsibilities include company secretary and managing the finance portfolio within the business

 

Belinda and John Crooks are married with four children and enjoy living in Goulburn, New South Wales.

Bruce Hammond

Bruce Hammond RN, JP

Office Manager

Bruce Hammond was born and raised in Goulburn. His employment history includes 28 years as a registered nurse, and service in the Royal Australian Navy and Commonwealth Police.

 

During his years as a health care professional, Bruce worked in many clinical and management roles including positions as a Clinical Nurse Consultant in Quality Assurance, followed by nine years as a Director of Nursing/Chief Executive Officer within the St John Of God Healthcare Group, and two terms as Deputy Chair on the Board of Directors of an aged care services provider in inner Sydney.

 

At R J Sidney Craig Funeral Directors, Bruce assists families with all aspects of their funeral arrangements. His background in health care, management and quality assurance and his extensive professional and personal networks ensures that families receive quality service which is underpinned by R J Sidney Craig’s core values – ‘Compassionate, Caring and Community’.

Graeme Northey

Graeme NortheyJP

Marketing Manager

Graeme Northey joined R J Sidney Craig in 2008 after an extensive career in the automotive industry. Graeme has been actively involved with business, sporting and charitable organisations in Goulburn and surrounding regions. His efforts in these areas were acknowledged in 2002 when Graeme was awarded Goulburn’s Citizen of the Year.

 

Graeme’s commitment to the community means that many families know Graeme and are comfortable working with him to take care of their funeral requirements. Graeme helps families through their funeral arrangements with care and compassion.

 

Graeme is also R J Sidney Craig’s Project Manager for the proposed crematorium in Goulburn. This long overdue facility is scheduled to be completed mid 2010.

Robyn Andrews

Robyn Andrews

Office Administrator

Robyn Andrews is the first person most people will meet when they visit R J Sidney Craig Funeral Directors. Her friendly disposition ensures that families are put at ease as they begin their funeral arrangements.

 

Robyn joined R J Sidney Craig in March 2009 and brings with her more than 20 years experience in customer service. She has received awards from the Goulburn Chamber of Commerce in recognition of her skill in assisting customers. Robyn assists families with their enquiries regarding pre-arrangement of funerals, plaques and monumental work, and takes care of the administrative details for R J Sidney Craig clients with meticulous care.

 

Building on her customer service experience, Robyn strives to ensure that the needs and expectations of families are met to the highest standard.